I paid but didn’t receive my token. What should I do?

Token SMS messages are usually sent immediately to both the registered phone number and the number that made the payment. If your token is delayed, you can retrieve it through any of the following self-serve options:

  •     Mobile App: Download the free Solar Panda app from the Google Play store to view your tokens.  This is the best way to get a missing token.
  •     USSD: Dial *651# to view your last 5 tokens.

Scroll to Top