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Sales & Field Operations Manager (Dakar, Senegal)

About Solar Panda

Solar Panda is a Canadian high-growth, clean-tech company providing home solar systems and appliances to customers in Africa without access to electricity. In Kenya, our first market, we have served over 350,000 customers, and we are profitable. Our loan-to-own model allows families to afford reliable electricity and life-changing appliances that can drastically improve their lives. Over 1 billion people in the world lack access to electricity, and we believe that access to electricity should be a right for everyone, everywhere.

Solar Panda is a Canadian company, with a small team focusing on hardware development, software development, financing and general strategy. In Kenya, we have 56 shops across the country, 300 full-time employees and over 2,000 commission-based sales agents. Find us at www.solarpanda.com. Solar Panda is now looking to replicate the Kenyan growth in Senegal.

About the Role

We are seeking a customer-oriented and experienced Sales & Field Operations Manager to join our new team in Dakar. In this role, you will be responsible for the country Field Sales, Sales Operations and Marketing. In addition, the position encompasses the capabilities development and training for the successful deployment of new business products and channels.

The company places a high priority on personal integrity, hard work, and respect for customers and co-workers.

Key Responsibilities:

• Achievement of the company’s monthly/quarterly/annual sales plan.  Define and monitor sales targets by zone.
• Management of commercial key topics:
  • Identify commercial opportunities for Solar Panda range of products and suggest technical improvements to our products.
  • Monitor competition to ensure our retail prices are correctly set.
  • Develop and implement a local Marketing strategy/program to support sales.
  • Build the right channels to market.
• Recruit, train, and support a team of Area Sales Managers and Field Sales Managers adequately structured to meet sales objectives. Coach and mentor all direct reports to maximize their effectiveness and ensure delivery of the agreed objectives.
• Collaborate with Customer Care and Logistics teams, as necessary. Support on After Sales Service such that customer complaints and issues are resolved in a timely manner.
• Contribute to the development of plans and initiatives to improve and grow the business.

Qualifications:

• Minimum of 7 years of proven track record in sales within a dynamic and professional business environment.
• A master’s degree in engineering or commercial or a related field.
• Highly analytical with competence in Excel and other analytical tools.
• Experience in successfully developing and implementing a sales pipeline process with demonstrable results.
• Strong leadership skills, a can-do attitude, and a willingness to get fully involved at the heart of the business.
• Passion for working in a social enterprise involving households in off‐grid rural areas.
• Fluent in French and professional competency in English.

If this position sounds like a good fit for you, please submit your cover letter and CV to recruitmentSN@solarpanda.com. Only shortlisted candidates will be contacted. Kindly reference the job title in your application.

Solar Panda is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, or disability.

Solar Panda does not charge any fees on recruitment.

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