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Operations & Logistics Manager (Dakar, Senegal)

About Solar Panda

Solar Panda is a Canadian high-growth, clean-tech company providing home solar systems and appliances to customers in Africa without access to electricity. In Kenya, our first market, we have served over 350,000 customers, and we are profitable. Our loan-to-own model allows families to afford reliable electricity and life-changing appliances that can drastically improve their lives. Over 1 billion people in the world lack access to electricity, and we believe that access to electricity should be a right for everyone, everywhere.

Solar Panda is a Canadian company, with a small team focusing on hardware development, software development, financing, and general strategy. In Kenya, we have 56 shops across the country, 300 full-time employees and over 2000 commission-based sales agents. Find us at www.solarpanda.com. Solar Panda is now looking to replicate the Kenyan growth in Senegal.

About the Role

We are seeking a detail-oriented and experienced Operations and Logistics Manager to join our new team in Dakar. In this role, you are responsible for our product supply chain, from manufacturer to consumer, including importation, warehouse management, dispatch to our retail shops, and reverse logistics of product returns. In addition, the position encompasses responsibility for operations of our many retail shops, including full stock control, as well as managing service providers and contractors.

The company places a high priority on personal integrity, hard work, and respect for customers and co-workers.

Key Responsibilities:

• Management of our frequent importation activity, including customs clearance and monitoring trade regulations and changes to tax and duty exemptions.
• Warehouse management, including stock control, optimization of inventory levels, and orderly and efficient loading and unloading of shipments.
• Management of dispatch and distribution of stock of retail shops across the country, including detailed analysis to determine optimal routing.
• Supply chain inventory planning through coordination with sales team and suppliers.
• Last mile distribution management, ensuring timely delivery and installation of products, as well as reverse logistics.
• Standardization of processes across all our retail shops and management of customer service and support in each shop.
• Oversee new retail shop openings and manage their ongoing maintenance.
• Operational risk management, including identification of key operational risks and implementation of corrective measures.
• Manage Service Level Agreements with service providers and contractors to ensure compliance with business requirements.

Qualifications:

• Minimum of 7 years of proven track record in project management and logistics.
• A bachelor’s degree in project management. A master’s degree is a plus.
• Highly analytical with a high level of competency in Excel and other analytical tools.
• Proven experience in transportation routing and optimization.
• Extensive experience in logistics, procurement, warehouse operation, retail shop management, inventory control and fleet management.
• Passion for working in a social enterprise involving households in off‐grid rural areas.
• Fluent in French and professional competency in English.
• A strong sense of ownership and accountability and a passion for working in a dynamic, entrepreneurial, high-growth company.

If this position sounds like a good fit for you, please submit your cover letter and CV to recruitmentSN@solarpanda.com. Only shortlisted candidates will be contacted. Kindly reference the job title in your application.

Solar Panda is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, or disability.

Solar Panda does not charge any fees on recruitment.

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