Use the free Solar Panda Mobile app from Google Play
SMS 21142
USSD *651#
Toll-free 0800 720199
Outside Kenya +254 709 269 000
If your token from Solar Panda is delayed, this means that Safaricom may be having SMS problems somewhere on their network affecting many people including YOU. We apologize sincerely for this and are working hard to get it fixed! You can always get your token immediately using the free Solar Panda Mobile app from the Google Play store. Also try USSD *651# (but there may be high call volumes when Safaricom is having SMS problems). Solar Panda Mobile is the most reliable and fastest way to get your token because it does not use Safaricom SMS. Download the free app here.