{"id":3458,"date":"2025-11-27T16:54:42","date_gmt":"2025-11-27T21:54:42","guid":{"rendered":"https:\/\/solarpanda.com\/?post_type=ufaq&p=3458"},"modified":"2026-01-30T23:27:27","modified_gmt":"2026-01-31T04:27:27","slug":"jai-paye-mais-je-nai-pas-recu-mon-jeton-que-dois-je-faire-3","status":"publish","type":"ufaq","link":"https:\/\/solarpanda.com\/fr\/ufaq\/jai-paye-mais-je-nai-pas-recu-mon-jeton-que-dois-je-faire-3\/","title":{"rendered":"J'ai pay\u00e9 mais je n'ai pas re\u00e7u mon token. Que dois-je faire ?"},"content":{"rendered":"
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\n\t\t\tA<\/span>\n\t\t<\/div>\n\n\t\t
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\n\t\t\t\tJ'ai pay\u00e9 mais je n'ai pas re\u00e7u mon token. Que dois-je faire ?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
<\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t
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Un message SMS contenant votre token est g\u00e9n\u00e9ralement envoy\u00e9 imm\u00e9diatement au num\u00e9ro de t\u00e9l\u00e9phone enregistr\u00e9 et au num\u00e9ro qui a effectu\u00e9 le paiement. Si votre token est retard\u00e9, vous pouvez le r\u00e9cup\u00e9rer en utilisant cette option de libre-service : <\/p>\n\n\n\n

- Application mobile : T\u00e9l\u00e9charger l'application gratuite Solar Panda<\/a> dans le Google Play Store pour afficher vos tokens. C'est le meilleur moyen de r\u00e9cup\u00e9rer un token manquant. Vous pouvez \u00e9galement consulter vos derniers tokens, les tokens manquants et le solde de votre pr\u00eat. Vous pouvez \u00e9galement nous appeler.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"

A I paid but didn\u2019t receive my token. What should I do? An SMS message with your token is usually sent immediately to both the registered phone number and the number that made the payment. If your token is delayed, you can retrieve it using this self-service option: \u00b7\u00a0 \u00a0 \u00a0 Mobile App: Download the […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"ufaq-category":[76,75],"ufaq-tag":[67],"class_list":["post-3458","ufaq","type-ufaq","status-publish","hentry","ufaq-category-benin","ufaq-category-senegal","ufaq-tag-quick-customer-help-faqs"],"_links":{"self":[{"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/ufaq\/3458","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/comments?post=3458"}],"wp:attachment":[{"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/media?parent=3458"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/ufaq-category?post=3458"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/ufaq-tag?post=3458"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}