{"id":2934,"date":"2025-09-15T18:55:09","date_gmt":"2025-09-15T22:55:09","guid":{"rendered":"https:\/\/solarpanda.com\/?post_type=ufaq&p=2934"},"modified":"2025-11-27T16:58:53","modified_gmt":"2025-11-27T21:58:53","slug":"jai-paye-mais-je-nai-pas-recu-mon-jeton-que-dois-je-faire-2","status":"publish","type":"ufaq","link":"https:\/\/solarpanda.com\/fr\/ufaq\/jai-paye-mais-je-nai-pas-recu-mon-jeton-que-dois-je-faire-2\/","title":{"rendered":"J'ai pay\u00e9 mais je n'ai pas re\u00e7u mon jeton. Que dois-je faire ?"},"content":{"rendered":"
\n\n\t\n\n\n\n\n\n\n\t\n\t\n\t
\n\n\t\t
\n\n\t\t\n\t
\n\t\n\t\n\n\t\t
\n\t\t\tA<\/span>\n\t\t<\/div>\n\n\t\t
\n\n\t\t\t

\n\t\t\t\tJ'ai pay\u00e9 mais je n'ai pas re\u00e7u mon jeton. Que dois-je faire ?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
<\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t
\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t
\n\t\n

Les messages SMS relatifs aux jetons sont g\u00e9n\u00e9ralement envoy\u00e9s imm\u00e9diatement au num\u00e9ro de t\u00e9l\u00e9phone enregistr\u00e9 et au num\u00e9ro qui a effectu\u00e9 le paiement. Si votre jeton est retard\u00e9, vous pouvez le r\u00e9cup\u00e9rer gr\u00e2ce \u00e0 l'une des options de libre-service suivantes :<\/p>\n\n\n\n

- Application mobile : T\u00e9l\u00e9charger l'application gratuite Solar Panda<\/a> dans le Google Play Store pour afficher vos jetons. C'est le meilleur moyen de r\u00e9cup\u00e9rer un jeton manquant. Vous pouvez \u00e9galement voir vos jetons les plus r\u00e9cents, les jetons manqu\u00e9s et le solde de votre pr\u00eat.<\/p>\n\n\n\n

- USSD : Composez *494*300# pour voir les 5 derniers jetons que vous avez pay\u00e9s.<\/p>\n\n\n\n

<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"

A I paid but did not receive my token. What should I do? Token SMS messages are usually sent immediately to both the registered phone number and the number that made the payment. If your token is delayed, you can retrieve it through any of the following self-service options: \u00b7\u00a0 \u00a0 \u00a0 Mobile App: Download […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"ufaq-category":[73],"ufaq-tag":[67],"class_list":["post-2934","ufaq","type-ufaq","status-publish","hentry","ufaq-category-zambia","ufaq-tag-quick-customer-help-faqs"],"_links":{"self":[{"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/ufaq\/2934","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/comments?post=2934"}],"wp:attachment":[{"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/media?parent=2934"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/ufaq-category?post=2934"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/solarpanda.com\/fr\/wp-json\/wp\/v2\/ufaq-tag?post=2934"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}